Privacy and Cookies Policy

This Privacy and Cookies Policy explains how and when we collect, use, and share your information when you make a purchase, contact us, or use our website. It also details our use of cookies and how you can manage your cookie preferences.

Information We Collect

We collect information that you provide directly on our website, as well as data from interactions with our site, including:

  • Personal Information: Name, email, address, payment details (e.g., credit card information), and any other information you provide during transactions.
  • Usage Information: We may collect your IP address, session details (e.g., page response times, visit duration, page interactions), and browsing patterns to enhance our services.
  • Device Information: Information about your device, such as operating system and browser type, to ensure compatibility and improve user experience.
  • Communication Data: Comments, feedback, product reviews, and personal profile data.

How We Collect Information

When you make a purchase or interact with our site, we collect the information you provide to process transactions and provide customer service. We may also use cookies and other tracking technologies to gather information about your interactions with our website.

Why We Collect Your Information

We collect your data to:

  • Operate and improve our services.
  • Provide customer support and technical assistance.
  • Contact you with updates, service notifications, and promotional offers.
  • Generate statistical data to enhance our offerings.
  • Comply with legal requirements and regulations.
  • Personalize Your Experience: Tailor website content, recommendations, and promotional messages to suit your preferences.

Data Storage, Usage, Sharing, and Disclosure

Our site is hosted on the webador.com platform, which securely stores your data on its servers, protected by firewalls. Webador adheres to PCI-DSS standards, ensuring the secure handling of payment information. Your data is shared with our service providers only as necessary to fulfill orders and provide services.

  • Third-Party Services: We may use third-party services, such as analytics providers, to improve our website. These providers only access data necessary to perform their tasks and are obligated to maintain its confidentiality.
  • Business Transfers: In the event of a sale, merger, or acquisition, your information may be transferred to a new owner to continue providing services to you.

Data Retention Period

We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Generally, we keep this data for five years. For marketing communications, you can unsubscribe at any time to stop receiving future updates.

Communication with You

We may reach out via email, phone, text, or postal mail to:

  • Notify you about account updates or issues.
  • Address any questions or disputes.
  • Conduct surveys to improve our services.
  • Share updates about Andy Kashtan Jewellery.

Use of Cookies

Our website uses cookies to enhance your browsing experience, remember preferences, and manage your shopping cart. Cookies are small data files stored on your device, allowing our site to recognize you on future visits. They are safe, cannot harm your computer, and do not store personal information.

  • Types of Cookies Used: We use session cookies (expire when you close your browser) and persistent cookies (remain on your device until deleted). These include necessary cookies, performance cookies, and functionality cookies.

By continuing to use our website, you consent to our use of cookies. You can manage or disable non-essential cookies through your browser settings, although doing so may limit certain features of our site. For more on managing cookies, visit aboutcookies.org or allaboutcookies.org.

Withdrawing Your Consent

If you wish to withdraw your consent to data processing, please contact us at info @ andykashtan.com. You may also unsubscribe from marketing communications by clicking the "unsubscribe" link in any promotional email.

Policy Updates

We may update this policy periodically, with immediate effect upon posting on our site. Significant changes will be noted here, so you are always aware of our data practices.

Contact Us

For access, corrections, or deletion of your personal information, contact us at info@andykashtan.com or visit our Contact page and complete the form.