Terms and Conditions
Welcome to andykashtan.com, operated by Andy Kashtan Jewellery. The terms “we,” “our,” and “us” refer to Andy Kashtan Jewellery throughout the site. By using this website and/or purchasing items from us, you agree to the following Terms and Conditions. Please read them carefully before accessing or using our site.
1. Site Access and Updates
Access to andykashtan.com is permitted on a temporary basis. We reserve the right to update, modify, or remove content, including product details and pricing, at any time without prior notice. We may also suspend or permanently close access to the site as needed.
2. Products and Services
While we strive to display product colors and images accurately, we cannot guarantee that your monitor or device will display colors precisely as they appear. We reserve the right to limit sales, modify quantities, discontinue products, or restrict sales based on geographic region or jurisdiction, at our discretion.
3. Formation of Contract
A legally binding contract is created when Andy Kashtan Jewellery confirms your order via email and payment has been successfully processed. Orders may only be made by individuals 18 years or older. We reserve the right to decline orders under certain circumstances, such as payment issues, stock availability, or quality control reasons.
4. Payment
By making a purchase, you confirm that the payment method (PayPal account or credit/debit card) is yours or that you have permission from the owner. Payment is accepted in GBP (UK Pounds), and prices include UK VAT. Additional charges for shipping, customs, VAT, and duties outside the UK are the responsibility of the customer. For more details on customs charges, please refer to our Shipping Policy.
5. Order Cancellation
You may cancel your order within 3 hours of payment. To cancel, please contact us via email or our Contact page. After the 3-hour window, cancellation is at our discretion. For more details please go to our Cancellation, Returns & Refunds Policy.
6. Defective or Damaged Items
Please inspect your order upon receipt and open it in the presence of the courier. If items are damaged or missing, and inspection was not conducted, we may not be able to claim compensation from our courier. If your item is found to be defective, contact us within 5 working days for assistance. For more details please visit our Cancellation, Returns & Refunds Policy.
7. Refunds and Exchanges
Due to the handmade nature of our products, refunds and exchanges are only available if items are found to be defective. For eligible refunds, we will credit the original payment method within 48 hours of receiving the item, though it may take up to 7 days for funds to appear in your account. For more details please visit our Cancellation, Returns & Refunds Policy.
8. Personal Information
Your submission of personal information on our website is governed by our Privacy Policy.
9. Intellectual Property
All content on this website, including designs, photos, logos, and trademarks, is the property of Andy Kashtan Jewellery. This content may only be saved, printed, or displayed for personal, non-commercial use.
10. Promotional Content and Emails
By providing us with your contact information, you consent to receive occasional promotional materials via email, mail, or other provided contact methods. You may opt out at any time by contacting us at info @ andykashtan.com.
11. Limitation of Liability
We are not liable for indirect, consequential, or incidental damages arising from the use or inability to use our site, products, or services.
12. Indemnification
You agree to indemnify Andy Kashtan Jewellery from any claims, liabilities, losses, or expenses arising from your use of our website or services.
13. Changes to Terms and Conditions
We may update these Terms and Conditions from time to time. The latest version will always be available on this page, and continued use of our site after changes constitutes acceptance of these terms.
14. Entire Agreement
These Terms and Conditions represent the complete agreement between you and Andy Kashtan Jewellery and supersede any prior agreements. Changes to these terms are only valid if agreed upon in writing by us.
Contact Information
If you have questions about our Terms & Conditions, please contact us at info @ andykashtan.com or through our Contact page.